The Joy Loyalty Program is designed to reward our customers for their loyalty. You can earn points, which we call 'Joy Points', by engaging in various activities, such as placing orders, signing up, or referring friends, and redeem them for discounts or other rewards.

You can earn Joy Points by participating in activities such as signing up, placing orders, referring friends, or interacting with us on social media platforms like Instagram, TikTok, and Facebook.

Joy Points can be redeemed for discounts on purchases. You can find the option to redeem your points at checkout or within your account under the 'Redeem' section.

Joy Points do not have an expiry date and can be used whenever you choose, providing you with flexibility and convenience in redeeming your rewards.

Our referral program allows you to earn Joy Points by referring friends to our store. Both you and your friend will receive points once the referred friend makes a purchase.

Our VIP program includes Bronze, Silver, and Gold tiers. You can advance through these tiers by accumulating Joy Points, unlocking exclusive rewards and benefits at each level.

Yes, if you return a purchase, the Joy Points used for that transaction will be refunded to your account, allowing you to use them on future purchases.

You can check your Joy Points balance by logging into your account and navigating to the 'Points History' section, where you can view your accumulated points and transaction history.

While most activities allow you to earn Joy Points, some restrictions may apply, such as limits on the number of points you can earn in a given time period or specific actions requiring verification.

To earn Joy Points by leaving a Google Review, visit our Google Maps location, write and submit your review, then provide the review link through our loyalty program widget for approval.